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Privacy Policy

Welcome to Ai-Dapt Academy. Your privacy, especially concerning sensitive and confidential business information, is paramount to us. This Privacy Policy provides insights into how we manage your personal and business-related information across our services.

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Information Collection: We collect information you provide directly, such as names, email addresses, and contact details for service sign-up or communication. For customized content, we may collect business-sensitive data, including proprietary images, videos, voice recordings, and documents.

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Use of Information:

  • To deliver and enhance our services, including AI solutions, consulting, training, and custom content.

  • For communication regarding orders, updates, and service inquiries.

  • For transaction processing and notifications.

  • To provide tailored customer support.

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Handling Sensitive Business Information:

  • We understand the sensitive nature of the business information you entrust to us. This data is handled with the utmost confidentiality and is used solely for the purpose of delivering our services.

  • We implement strict data handling protocols to ensure the integrity and confidentiality of your business information.

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Non-Disclosure Agreement (NDA) Policy:

  • As part of our commitment to confidentiality, it is our policy to engage in Non-Disclosure Agreements with our clients. This ensures a legally binding understanding of mutual confidentiality regarding any sensitive business information shared.

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Data Sharing and Disclosure:

  • We do not sell, trade, or otherwise transfer your identifiable information to external parties, barring trusted partners aiding in our operations under strict confidentiality agreements.

  • Legal compliance may necessitate disclosing information, which will be conducted under the boundaries of the law.

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Data Security: We employ advanced security measures for safeguarding personal and business information. However, no system can guarantee absolute security.

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Deletion of Personal and Business Data: Post-service delivery, we promptly delete all personal and sensitive business data, ensuring no unnecessary data retention.

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Retention Period: Personal and business data is kept only as needed for service completion and not beyond the delivery of the final product.

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Cookies and Tracking Technologies: Our website may use cookies for enhancing user experience. You can control cookie settings via your browser.

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Third-Party Links: Third-party links on our website are independent, and we hold no responsibility for their content and activities.

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Consent and Policy Changes: By using our services, you consent to this privacy policy. We reserve the right to update it, with changes reflected on this page.

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Contacting Us: For queries about this privacy policy or to request an NDA, please reach out to us through the provided contact options on our website.

Terms and Conditions

Scope of Services and Usage: Ai-Dapt Academy provides a comprehensive suite of services, including pre-packaged automation and generative AI solutions, custom AI solution consulting, training workshops, and customized generative AI content creation tailored to your specific requirements. These services are designed for both personal and business use, as explicitly agreed upon during our engagement. Personal use refers to individual learning and development, while business use pertains to the application within your company's operations and strategy.

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Content and Material Submission: Clients are responsible for submitting all required content and materials, such as images, scripts, data, and other resources, in the specified formats and quality standards within agreed-upon deadlines. Ai-Dapt Academy cannot be held liable for delays resulting from late or non-compliant submissions.

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Intellectual Property Rights: You must own or have proper authorization for all content you provide. By submitting content, you grant Ai-Dapt Academy the right to use it solely for delivering the agreed services. We retain rights to our methodologies, processes, and components used in service delivery, while ensuring the confidentiality and protection of your proprietary information.

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Client Responsibilities: Clear, specific instructions, and timely feedback are crucial for the successful delivery of services. Ambiguities or miscommunications that impact the final deliverable may not be grounds for revision or refund unless otherwise agreed upon. Clients are also responsible for ensuring that their systems are compatible with our solutions; Ai-Dapt Academy is not liable for incompatibilities that may affect the performance or integration of our services.

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General Refund Policy: Our services involve significant customization and digital delivery; traditional returns are not supported. However, we outline specific conditions below for refunds and cancellations.

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Refunds and Cancellations:

Pre-Packaged Solutions and Generative AI Content: Refund requests must be made within 7 days of purchase if the service has not been delivered or initiated.

 

  • Custom AI Solutions and Consulting Services: No refunds are available once work has commenced. If a project is canceled before work starts, a partial refund may be considered, reflecting the planning and preparation efforts.

  • Training Workshops: Cancellations made at least 14 days before the scheduled date are refundable. Cancellations within 14 days are not refundable but may be rescheduled, subject to availability.

  • Revisions and Adjustments: A defined number of revisions are included as per our engagement terms. Additional revisions may incur extra charges.


Non-Delivery or Service Issues: Please report any issues of non-delivery or significant service dissatisfaction immediately. We will endeavor to rectify the situation through service re-delivery, alternative solutions, or appropriate refunds.

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Training Workshop Non-Attendance: Inform us as soon as possible if you cannot attend a registered workshop. Non-attendance without prior notification is not eligible for a refund.

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Usage of Final Products and Services: Final products and services are for your agreed use only. Unauthorized resale, redistribution, or modification is prohibited without our express consent.

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Limitation of Liability: Ai-Dapt Academy is not liable for direct, indirect, incidental, special, or consequential damages from service use or inability to use our services or products. This includes but is not limited to outcomes of services that may not meet anticipated results or issues arising from client system incompatibilities with our solutions. Our liability, where applicable, is limited to the amount paid for the service.

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Changes to Terms and Conditions: We reserve the right to modify these terms at any time, with changes becoming effective upon posting. Your continued use of our services constitutes acceptance of the new terms.

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Communication: For service inquiries, concerns, or revision requests, please use our designated communication channels. Effective communication is vital for promptly addressing and resolving issues.

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Dispute Resolution: Any disputes arising under these terms will first be attempted to resolve through mediation or arbitration before considering legal action.

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Acknowledgment: By engaging our services, you confirm understanding and agreement to these terms, acknowledging Ai-Dapt Academy's commitment to delivering services that meet your needs and satisfaction.

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